FAQs

Yes. Coca-Cola Arena’s VenueShield protocol means the Arena has all measures in place to help safeguard all visitors and Arena staff. This protocol involves enhanced cleaning procedures, social distancing, disinfectant fogging programs, thermal cameras at all entrances and sanitiser dispensers throughout the Arena.

Coca-Cola Arena encourages ticket-holders who may be feeling unwell to stay at home.

Ticket-holders will find all of the Arena’s protocols and step by step guides across our social channels as well as signage and markers throughout the Arena and plaza.

You can also read all the information you need to know on our Covid-19 page on our website.

As part of Coca-Cola Arena’s VenueShield protocol, Coca-Cola Arena is cleaned, fogged and sanitised before every event as well as continued cleaning throughout an event and post an event.

Should an event at Coca-Cola Arena be postponed or cancelled then ticket holders will either receive a full refund or the option for a refund if you are unable to attend a rescheduled date.

Yes. There will be sanatiser dispensers available throughout Coca-Cola Arena around all high-volume touch points.

Yes. The seating plans inside Coca-Cola Arena are planned to ensure social distancing. You can only buy tickets in pairs in tiered seating.

As per Coca-Cola Arena’s conditions of entry, if you have travelled overseas in the 14 days prior to an event you must present a negative test before entering the Arena.

Yes, face masks must be worn at all times whilst visiting Coca-Cola Arena.